Frequently Asked Questions
Are all products controlled by DMX512?
Most products are controlled by DMX512 by default, and support customization of different control interfaces, remote control and mobile phone smart control - we are consistent with all popular brand ports currently on the market.
Are you a factory?
Yes, we are a factory integrating R&D, production and assembly. As long as there are stage equipment products on the market, we can make them.
Can you come to my country to assist with installation?
We can only provide it if you are our regular partner.
How to avail?
We can ship the goods by express(UPS, DHL, FedEx, EMS, TNT, Aramex…), by sea/air/truck. also can use your shipping agent.
Warranty?
For stage effect machine, we provide 1 year warranty.